Privacy Policy

Vipprafest Private Limited ("Vipprafest", "we", "us", or "our") is a company registered under the Companies Act, 2013, with CIN U42909BR2023PTC061810, having its registered office at C/O Ajay Sharma, Vill-Berka, Tola-Berka Panchdharnai, Block-Makhdumpur, Jehanabad, Bihar — 804422, India.

We operate the website vipprafest.in and provide construction material supply, machinery parts, workforce supply, and civil infrastructure contracting services. This Privacy Policy explains how we handle information collected through our website and business interactions.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information: name, phone number, email address, and organisation/department name when you submit an enquiry or request a quote.
• Project details: location, scope of work, materials or services required, and other project-related information you share with us.
• Communications: messages, enquiries, and correspondence sent to us via the contact form, email, phone, or WhatsApp.

We also automatically collect limited technical data when you visit our website:

• Pages visited, time spent, and navigation behaviour (via Google Analytics 4).
• Approximate geographic location (country/city level, not precise location).
• Browser type, operating system, and device type.
• Referring website or search query that led you to our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide quotations for our products and services.
• To communicate with you about your projects, orders, or ongoing contracts.
• To improve our website content, user experience, and service offerings.
• To comply with legal and regulatory obligations applicable to our business.
• To send you relevant updates about our services, if you have consented to receive such communications.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Analytics

Our website uses Google Analytics 4 to understand how visitors interact with our content. Google Analytics uses cookies — small text files stored in your browser — to collect aggregated, anonymised usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We also use Google reCAPTCHA on our contact form to prevent automated spam submissions. reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

4. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• Service providers: We use Hostinger for website hosting and email infrastructure. These providers process data on our behalf under data processing agreements.
• Legal requirements: We may disclose information if required to do so by law, court order, or governmental authority, including under the Information Technology Act, 2000 and its rules.
• Business transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain enquiry and contact data for as long as is necessary to respond to your request and maintain a record of our business interactions, or as required by applicable law. Analytics data is retained for 26 months as per Google Analytics default settings.

6. Your Rights

Under applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (once fully notified), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data, subject to our legitimate business and legal obligations.
• Withdraw consent for communications at any time.

To exercise any of these rights, please contact us at contact@vipprafest.in.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (such as government tender portals, LinkedIn, or Google Maps). We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

9. Children's Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal information from individuals under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of our website after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: contact@vipprafest.in
• Phone: +91 76439 63125
• Address: Vipprafest Private Limited, C/O Ajay Sharma, Vill-Berka, Tola-Berka Panchdharnai, Block-Makhdumpur, Jehanabad, Bihar — 804422